You may order your repeat prescriptions by using the following methods:

• Tick the items required on your repeat prescription slip and deposit it in the repeat prescription box which is located on the right hand side between the main doors
• Telephone our prescription line on 01254 457512. Our prescription line is open Monday to Friday from 12:00 – 13:00.
• Order online by registering for EMIS patient access, ask at reception for details

If you enclose a stamped addressed envelope we will post your prescription back to you.

Please note, only items listed as repeats can be ordered – do not add to the list.

Please give 48 hours notice for ALL repeat medication. Allow for weekends and bank holidays. Prescriptions will not be taken by ‘phone, unless in an emergency. You may:

• Post a request to the practice for either collection or with self-addressed envelope for return
• Drop a request into the reception collection point
• Or email via our practice email account
• Order online via patient access

Your prescription can be sent via Electronic Transfer to your chosen Pharmacy. To arrange this please speak to your pharmacist and they will ask you to sign and give permission to set this up for you – you will still need to request your medication in the normal way but will be able to then collect straight from your chosen chemist.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Wouldn’t it be great if all your medications ran out together?

• This means fewer trips/phone calls to the GP surgery
• Help you get the most out of the medicines
• Improve efficiency
• Reduce GP time signing prescriptions
• Save the Community Pharmacists time dispensing separate prescriptions during the month

If you want your repeat prescription arranged so that all your medications run out at the same time each month please ask the receptionists for further information.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.